REFUNDS


We listen closely to our clients when taking on a new job. That’s why we ask you to provide us with as much information as you possibly can and help us understand what exactly are you looking for. Remember we’re here to help you create better graphics for your motion picture, show or concept.


After your order is complete and you have received your delivery package we can not offer you a refund, simply because we work closely and directly with freelancers and once your order is received it’s sent to a freelancer who starts working on it immediately. However, if you’re unhappy with your order, we’re happy to listen to your feedback and make reasonable changes when possible.

If you’d like to speak to someone about your order please email hello@filmposthouse.com with your order number.